How
it Works
Latest,
05/09: We
are now asking people to let us have a contact telephone number to make
sure we can reach them after they have placed their order. See
why
AOL
and Yahoo subscribers may have problems receiving our alert emails because
their providers appear to be filtering out commercial emails. They say
it is to block spam, but it is part of a campaign to introduce charges
for sending email to their customers. See
why
No
Preview email: If you have not received your preview email
it may be because that email has been filtered out by your provider.
All our previews follow the same naming protocol, so you can check if
your preview is posted by typing in this URL in your browser:
-
http://www.rosablue.com/customgiftscouk/customer/
followed by the
customer name and surname plus the numeral of the month. So if your
name was Ian Smith and the order was in November, the address to type
in would be this:
http://www.rosablue.com/customgiftscouk/customer/iansmith11
Changing
Images: If you want to change your images you can email us with
your change request. We will ask you to attach your new images by return
email. But you may be asked to pay for your item in advance. We only guarantee
one free preview per customer.
-
Select your product from the menu on the front page
- On the product
page you will find:
- a BLUE
PANEL, for uploading images, &
- a PINK
PANEL for sending us your order details
-
Go
to the blue panel and pload your Image. Use the Browse button to
select your file from the harddrive.
-
You
should make sure your image is in JPG (the filename ends in ".jpg")
format and that it is not larger than 1.5 megabytes.
-
Now
you can use the Pink Panel to fill in your order form. Make sure you
write the name of the image file and not the name of the subject.
-
For
example, the image may be of a child called Ben,
but if the filename is 0034567.jpg,
then that is how we will identify it on our servers and match
it to your order.
-
We will contact you by email within a day
with details of your online preview
-
The email will have a link to your preview page:
-
If
you are in the UK, you can also complete your purchase by telephone
- PS: If you ask
for a preview and do not provide feedback, no further orders will be
accepted from your email address.
>
What happens to your data <
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With
large image files or slower Internet connections, you should send us
your order by email. The maximum files
size we accept for email orders is around 1.5 Megabytes
>
Click Here
<
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Using
Print Photographs
--
Order By Surface Mail --
This is what you will receive after you have ordered a free preview
and given us your image.
Only 1 set of previews is offered free per customer.
>Click Here
<
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Ready
to ship in 2 weeks
after payment
After you have approved your preview and paid in full your
gift will be ready for shipping within
10 working days. Goods are shipped by Royal Mail registered delivery.
©
Customers are responsible for all reproduction rights attached
to the images they submit for fabric printing.
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